Legal Notice

 

www.ascoma.com is the Ascoma Group’s official website and is published by Ascoma Assurances Conseils, an Monegasque limited liability company with a capital of €5,000,000 registered with the Trade and Industry Registry of Monaco under No. 01 S 03913 with No. SSEE 672 Z 09794, and headquartered at 24 Boulevard Princesse Charlotte, 98000 Monaco.

Publishing Director: General Management of Ascoma Assureurs Conseils

Writing, content and editorial management: General Management of ASCOMA Assurances Conseils

Conception and realisation: Roy Farhat, Digital Consultant

Photographies: © Groupe ASCOMA, MCAA, unless otherwise stated

Legal information

The information provided on this site is presented for information purposes only. It is not intended to be exhaustive. Notwithstanding updates to the content of the site, the Ascoma Group shall not be held responsible for the modification of administrative and legal provisions occurring after their publication.

Associations are responsible for information published in their files. To report an error or request the correction of information, contact the webmaster by phone or email.

The Ascoma Group shall not be held responsible for information disseminated on linked sites or for the use made thereof. The Ascoma Group shall not be held liable for links created by other sites to its own sites, nor shall the existence of such links imply or infer that the Ascoma Group endorses such sites or approves their content.

PROTECTION OF PRIVACY

Use of cookies: The cookies on this site are used by the Google Analytics statistics system, and by the site`s TYPO3 content management system. No specific user information is recorded.

Messaging: By using your email software, you communicate your email address to us. It will not be used for commercial purposes. You can ask at any time, by email or letter, to be removed from our contact files. In accordance with the Data Protection Act of 6 January 1978, you have the right to access, modify, correct and delete data that the Ascoma Group has about you.

RIGHTS OF USE AND REPRODUCTION 

The right of reproduction and/or right of representation of the data on the www.ascoma.com website is intended exclusively for private use and/or for the sole purpose of personal and private consultation of users of the Internet.

Any other use is strictly prohibited and liable to prosecution in accordance with the provisions of the French Intellectual Property Code, national regulations and international conventions in force.

The Ascoma Group logo is the property of the Ascoma Group. Any total or partial reproduction of this mark without prior written permission, as well as any changes in its proportions, colours, elements and constituents, is prohibited. 

APPLICABLE LAW

The parties expressly agree that the law applicable hereto shall be exclusively French law, both as regards the rules of procedure and of the merits.

CLAIMS AND MEDIATION
ASCOMA INTERNATIONAL

Ascoma International

34, rue Godot de Mauroy – 75009 Paris – France

Registered at the Paris RCS under number 449 852 979

Insurance and Reinsurance Broker, S.A.S. with a capital of 250 000 €

Registration to ORIAS under number 07004995 – www.orias.fr

Under control of ACPR – 4 place de Budapest – CS 92459 – 75436 Paris Cedex 09 – France

Claims management

If you have a complaint or want to tell us about your dissatisfaction, contact your usual contact or send your message specifying the purpose and references of the case.

You can contact the international claims department:

  • By mail: Ascoma International – Complaints Department – 34, rue Godot de Mauroy – 75009 Paris
  • By e-mail : ai@ascoma.com

A claim is a statement of a client’s dissatisfaction with a professional: a request for service or performance, a request for information, clarification or a request for an opinion is not a claim.

We undertake to acknowledge receipt of any claim within ten working days and to respond or keep the client informed of the processing of the claim within two months from the date of receipt thereof.

Mediation 

Pursuant to Article L 616-1 of the Consumer Code, the Insurance Mediator is competent to intervene on any dispute that could not be settled in the context of a prior complaint directly lodged with the services of your broker.

It can be entered by one of the following means: 

    • Postal address: Insurance Mediation – CSCA Center – TSA 50110 – 75441 Paris Cedex 09
    • Email address: mediateur@mediation-assurance.org   
    • Website address: mediation-assurance.org